Privacy Policy and
Terms & Conditions
Effective Date: July 2025
1. Introduction
Welcome to Tuf-Tite, Inc. (“Tuf-Tite,” “we,” “us,” or “our”). These Terms and Conditions and Privacy Policy (“Terms”) govern your use of our website, www.tuf-tite.com (the “Site”), and the services, content, and information provided through the Site.
By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Privacy Policy
2.1 Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit a contact form
- Request a quote or product information
- Sign up for a newsletter
- Interact with our website or customer service team
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Company name
- IP address
- Browser/device information
We may also use cookies and similar tracking technologies to improve user experience and analyze site performance.
2.2 How We Use Your Information
- Respond to inquiries and provide customer support
- Improve our products, services, and website
- Send marketing communications (you may opt out at any time)
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
2.3 Sharing of Information
We may share your information with:
- Service providers and contractors who perform services on our behalf
- Legal authorities when required by law or to protect our rights
All such third parties are bound by confidentiality agreements and are only permitted to use your information in connection with providing services to Tuf-Tite.
2.4 Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
2.5 Your Rights
You may request to:
- Access or correct your personal information
- Delete your personal information (subject to applicable legal obligations)
- Opt out of marketing communications
To exercise these rights, please contact us at info@tuf-tite.com.
3. Terms of Use
3.1 Intellectual Property
All content on this Site—including text, graphics, logos, images, and software—is the property of TUF-TITE INC, TWM IP LLC or its content suppliers and is protected by U.S. and international intellectual property laws. Unauthorized use is prohibited.
3.2 Use Restrictions
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Site
- Interfere with the operation of the Site
3.3 Third-Party Links
The Site may contain links to third-party websites. Tuf-Tite is not responsible for the content, privacy practices, or terms of use of those sites.
3.4 Disclaimer of Warranties
The Site and all content are provided “as is” without warranties of any kind, either express or implied. Tuf-Tite disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
3.5 Limitation of Liability
In no event shall Tuf-Tite, its officers, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site.
4. Governing Law
These Terms are governed by the laws of the State of Illinois and applicable federal laws of the United States. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Lake County, Illinois.
5. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.
6. Contact Us
For questions about these Terms or your personal data, please contact:
Tuf-Tite, Inc.1200 Flex Court
Lake Zurich, IL 60047
Email: info@tuf-tite.com
Phone: (847) 550-1011
Website: www.tuf-tite.com